The time has arrived to upgrade your client communication platform
You're invited to watch this quick 4 minute webinar about Vello! This year and early next, all Cornerstone Pet Health Network Pro customers will be upgraded to IDEXX's newest client engagement platform, Vello. In this webinar, you can take a quick tour of Vello and see what to expect when your invitation comes to complete your upgrade.
Launched in 2024, Vello streamlines the way you connect with pet owners through a single experience built specifically for Cornerstone practice management software. Unlock efficiencies in your veterinary practice with tools that improve pet owner compliance, reduce no-shows, foster productive conversations, and reduce time spent on the phone.
What to expect from your upgrade to Vello
Settings transfer: We will automatically migrate your Pet Health Network Pro settings and configuration into Vello for an effortless transition.
Pricing: Your existing Pet Health Network Pro pricing will be held in 2024 AND 2025.
Seamless 2-way integration with Cornerstone: Vello is designed to fully integrate with Cornerstone and includes many of the enhancements and capabilities you have been looking for in Pet Health Network Pro. Activity by pet owners, like confirming an appointment from a Vello reminder, will be reflected in real time in the Cornerstone scheduler. Likewise, automated communications (like appointment and medical service reminders) are reflected in patient and client communications logs.
Streamlined client engagement: Enhance the ways you engage pet owners with a new modern client experience available via web and mobile app. There are no invite codes to manage, and your clients can access their platform straight from a link in SMS and email reminders.
Practice efficiencies unlocked: The new tools available to you when you upgrade to Vello will improve owner compliance, foster more productive conversations with clients, and reduce time spent on the phone.
Drive better health outcomes: Vello makes it easy for clients to become informed partners in care, supporting better health outcomes at every stage.
Features of Vello available today
Automated Appointment Reminders
Pre-Appointment Instructions
Health Service Reminders
2-way SMS
Vello Pet Owner Web Experience
Coming Soon: Online Scheduling, the Vello Pet Owner App, and Postcards
We know you may have questions for us, and we are happy to help! Simply use the chat function during the webinar, and the Vello Team will get back to you within 48 hours via email.